Privacy Policy

At Suvi Retreat, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website or services. By accessing our website or engaging with our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name, email address, phone number, billing address, and payment details (for reservations).
• Identification details (e.g., ID or passport information) required for check-in.

1.2 Non-Personal Information:

• Browser type, IP address, device information, and website usage data (collected via cookies and similar technologies).

1.3 Communication Data:

• Information you provide in inquiries, emails, or chat interactions.

2. How We Use Your Information

The data we collect is used for the following purposes:

• To process and manage reservations and payments.
• To provide personalized customer service and respond to inquiries.
• To improve website functionality, user experience, and marketing efforts.
• To comply with legal requirements and ensure the safety of our guests and staff.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

• With service providers (e.g., payment processors, email marketing services) to fulfill bookings and other requests.
• When required by law, legal processes, or government authorities.
• To protect our rights, property, or the safety of our guests and staff.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand website usage patterns and preferences.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly.
• Performance Cookies: Help us analyze website performance and improve user experience.
• Marketing Cookies: Used for personalized advertising and promotions.

Managing Cookies:
You can disable cookies through your browser settings, but some website features may not function correctly.

5. Data Security

We implement industry-standard measures to protect your information from unauthorized access, loss, or misuse. However, no online system can guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your data where applicable.
• Objection: Opt-out of certain uses of your data, such as marketing communications.

To exercise these rights, contact us at [Insert Contact Information].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with the effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: suviretreat@gmail.com
• Phone: +91-9742229382

By using our website or services, you consent to the terms of this Privacy Policy. Thank you for trusting Suvi Retreat with your information.